Frequently Asked Questions
Can I cancel an event after payment if I can not attend?
According to our Cancellation Policy you have 48h after booking to request a cancellation. You can do so at concierge@viennaetiquettesociety.com.
Please note that a cancellations fee of 15% will be charged.
Certain types of courses cannot be refunded, like events which require seat reservation at a restaurant. This means that even if the dinner is not consumed, a full price will be charged for this course.
Can I get a reimbursement on a gift certificate (gift card)?
Unfortunately, we cannot accept returns on gift certificates/cards.
Can someone else attend the event instead of me?
Yes, this is possible.
Can I make a booking for someone else?
Yes, this is possible.